Refund policy

At Evolve Gaming PC, we stand by the unmatched quality and reliability of our products, offering an unbeatable warranty and support that truly sets us apart. Like many, we provide a 3-year warranty on all our products. However, our commitment to excellence doesn't stop there. We understand the disruption that waiting for repairs can cause, which is why we offer a service that goes above and beyond the standard.

NO WAIT REPLACEMENT

When faced with a manufacturer fault, we don't make you wait weeks for a resolution. Instead, we promptly assess the situation and replace the faulty component with a brand-new one, not a refurbished alternative. Our aim is to have you back in the game as quickly as possible, often the next day!

EXTRA SUPPORT

Our support extends even beyond the warranty period. Should any issues arise after the warranty has expired, we offer replacement parts at cost and provide the replacement service free of charge. This is the Evolve Way—ensuring that our gamers are never sidelined for long, maintaining the thrill of the game without interruption.

*Note: Our comprehensive warranty specifically covers manufacturer faults, not user-induced damage. This ensures that your gaming experience is safeguarded against unexpected hardware failures, keeping your focus where it should be: on gaming excellence and uninterrupted adventures.