refunds & returns

  1. We do not exchange or accept returns for any change of mind.
  2. We will however repair any builds during the warranty period.
  3. We will consider at our discretion to swap out parts at 50% of the total cost if a customer decides to change his mind on a single component. We will not consider this if the computer has been built ready for dispatch.
  4. If a build or component returns to the shop (damaged by fault of the buyer) we have the right to not assist in a replacement as this is no fault of EGPC.
  5. If a build or component does return to us damaged by the seller and wishes for a replacement EGPC can request the seller to pay the cost of component and any shipping costs associated to obtaining new parts or replacements.
 0478 00 99 51